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Customer Service

Don’t skimp on service: it’s the customers who make a business bloom

Keeping a sharp focus on prioritising great service can pay dividends across the whole scope of an enterprise.

Taopix Photo Products

Best of British: The road to success

Taopix was one of the first software developers to come up with a commercially successful system that allowed printers to implement web-to-print ordering for photobooks, since expanded to a range of...

MM KSP

Me & My: KSP rigid boxmaking system

Not too long ago there was a branch of specialist packaging with the wonderfully evocative description ‘fancy boxes’. Sadly, the ‘fancy’ tag has more or less died out nowadays, but demand for robust...

Coverfeat 1

The route to success

For any one of a myriad of reasons, certain people manage to rise above others. But what makes a great leader – someone who is successful in their chosen field, a person that is revered and admired,...

Packagingfeature

EPR: is it workable?

The trade is well aware – or should be so by now – of the government’s Extended Producer Responsibility for Packaging (EPR) legislation that aims to move the full cost of managing household waste onto...

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Taxcredits

A story of tax tails & investment dogs

There’s an old adage in the world of accounting: ‘don’t let the tax tail wag the investment dog’. In essence, we, whether as individuals or in business, shouldn’t make moves to minimise tax that might...

Becky Young J Thomson Colour Printers V2

Becky Young, apprentice pre-press operator, J Thomson Colour Printers

Medicine’s loss is print’s gain! Becky is 19 and has been working at Glasgow-based J Thomson Colour Printers since April 2022.

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CCS preps for new print deals worth £1.7bn

Crown Commercial Service will start approaching the market next month with a massive £1.7bn contract opportunity for printing and related services – including ‘Print Marketplace 2’.

Greenshires Group Building 2 (1)

End of the line for Greenshires

Greenshires Group has gone into administration, with all employees laid off.