£26.2m bill for compensation

Big increase in Royal Mail complaints

Compensation payments made by Royal Mail jumped by nearly 50% to £26.2m in 2022-23 according to a new report from Ofcom.

Machinery stalwart loved the industry

Tony Barrett RIP

Tributes have been paid to Grafitec founder Tony Barrett, who has died aged 83.

(L-R) SF Taylor managing director Simon Young and digital print manager Rob Dolan
Firm runs multiple Xerox machines

SF Taylor in Xerox FreeFlow Vision first

SF Taylor has become the first UK company to integrate Xerox FreeFlow Vision software into its print operations.

Sharron Mahony medically retired this summer
Fundraising target of £2,500

IPIA fundraising for former colleague Sharron Mahony

The IPIA has highlighted its fundraising appeal for former colleague Sharron Mahony, who medically retired from the trade association in July 2023 to focus on her health.

Peach Fuzz: "A cosy peach hue softly nestled between pink and orange"
25th anniversary of the programme

Peach Fuzz named Pantone Colour of the Year

Pantone has described its Colour of the Year for 2024, Pantone 13-1023 Peach Fuzz, as “a velvety gentle peach whose all-embracing spirit enriches mind, body, and soul”.

Nettl Systems puts alternative supply plans in place

Works Manchester latest victim of PFI Group debacle

PFI Group’s disastrous acquisition spree under CEO Darren McMurray has now culminated in the filing of a Notice of Intention to Appoint Administrators against Works Manchester.

Roberts: “We have started the financial year very strongly"
Orderly succession planned

DS Smith CEO Miles Roberts to retire; profits fall at half-year

DS Smith’s Miles Roberts has informed the company of his intention to retire from the board and his role as CEO.

The event takes place today, 7 December
Fashion flair to the fore

Chanel sends out printed goody bag for Manchester extravaganza

Chanel has sent out a party bag filled with printed goods to guests ahead of its hotly anticipated Métiers d’Art 2023 fashion show, with a magazine, custom vinyl and scarf among the exclusive gifts.

Lecta operates seven paper mills in Europe
£77m in new money

Lecta Group completes refinancing

Lecta Group has successfully completed a refinancing agreement, sanctioned by the High Court, to borrow €90m (£77m) of new money for capital expansion.

'Considerable advantages in a combined enterprise'

Muller Martini and Hunkeler in mega-merger

Muller Martini has taken over Hunkeler in a post-press mega-merger.

Timing was right for both parties

Brown Knight and Truscott confirms BLP takeover

Brown Knight and Truscott Holdings (BKT) has expanded into the North East with the acquisition of BLP (Northern).

Purchase made at Printing United in Atlanta

Arc takes delivery of Fujifilm Acuity Ultra Hybrid

Arc-UK Technologies has installed a Fujifilm Acuity Ultra Hybrid wide-format press at its Dartford site.

Post room supervisor Neville Lobo with the new machine
Department has run KAS inserters since 1990

Barnet Council upgrades with KAS install

The London Borough of Barnet’s (LBB) document centre and mailroom has replaced its KAS Mailmaster 565 envelope inserter with a DL-C4 Mailmaster Compact.

Mail prompts more online than in store purchases
3% of mail prompted an online purchase

Mail effectiveness increases in Q3

JICMail, the joint industry currency for ad mail, has released its data for Q3 2023, which revealed that 6% of mail prompted a purchase in Q3 2023, up from 5% a year ago.

Deal "promises mutual enhancements for both entities"
Deal was effective from 1 December

Aurora acquires Blue Sky Digital

Aurora Managed Services has acquired Blue Sky Digital in a strategic move.