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Customer Service

Don’t skimp on service: it’s the customers who make a business bloom

Keeping a sharp focus on prioritising great service can pay dividends across the whole scope of an enterprise.

Ultimate Bindery Flow Diagram

Star product: Ultimate TechnoGraphics Ultimate Bindery 5.8

A unique solution for creating and testing finishing workflows.

Communisis

The collapse of Communisis

Forged in the heady days of the early noughties, Communisis looked like it would dominate the communications market. It never quite fulfilled its potential, but what was behind its demise?

Coverfeat 1

The route to success

For any one of a myriad of reasons, certain people manage to rise above others. But what makes a great leader – someone who is successful in their chosen field, a person that is revered and admired,...

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CCS preps for new print deals worth £1.7bn

Crown Commercial Service will start approaching the market next month with a massive £1.7bn contract opportunity for printing and related services – including ‘Print Marketplace 2’.

Greenshires Group Building 2 (1)

End of the line for Greenshires

Greenshires Group has gone into administration, with all employees laid off.

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Exclusive: HP shares wide-format update

In an exclusive interview, the general manager of HP Large Format has outlined the 2024 plans for the division and recapped highlights from the last 12 months.

Sprintprint

Sprintprint upgrades Konica Minolta workhorse

Sprintprint has swapped out one of its two Konica Minolta AccurioPress toner engines for a brand-new AccurioPress C4070 with air-feed deck.

Helix ONE Benchtop Cylindrical Printer On Bench

Inkcups to debut Helix One updates at Fespa

Inkcups is set to debut updates to its Helix One benchtop direct-to-object cylinder printer at Fespa’s Global Print Expo in Amsterdam next month.

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Fedrigoni acquires Mohawk assets

The Fedrigoni Group has acquired certain assets of Mohawk Fine Papers, the company it entered into an industrial partnership with in September 2022.