Kall Kwik branch marks 40 years under same owner

Nigel Toplis (third from left) presenting the award to Tang
Nigel Toplis (third from left) presenting the award to Tang

Kall Kwik’s branch in Great Titchfield Street, London has marked 40 years of trading and attributed its longevity and profitability to its customer service, insight, and foresight.

To mark the anniversary, Kall Kwik managing director Nigel Toplis visited the print and graphic design business on Wednesday (17 May) to present the team with an award and bottles of champagne.

Centre manager Tony Plews joined the now five-staff business in 1994 and has worked closely with the centre's owner Jeff Chua Tang – the longest-serving Kall Kwik centre owner in the UK, and believed to also be the longest-serving in the world – to successfully navigate recessions, the digital print revolution, and the Covid-19 pandemic.

Throughout, it has continued to invest in high-quality equipment aligned to its customers’ evolving needs, and this has helped it to maintain a 10% growth rate year-on-year.

Plews said the industry sectors served by the business have changed significantly over time.

“Today, the hospitality sector makes up around half of our turnover, but a few years ago we’d never have predicted that would be the case.

“As our ability to produce short runs quickly and cost-effectively has improved, it’s unlocked entirely new markets for our business.

“As well as working with larger chains and hospitality groups, we support independent bars and restaurants in the local area which is really rewarding for the team.”

The company runs kit including a Xerox Versant 280 digital press, a recent addition that enables the team to produce saddle-stitched blade-cut booklets to meet short deadlines at high standards. It also operates wide-format equipment.

“Understanding what kit will deliver the best returns and enable us to meet customers’ changing needs is critical,” said Plews.

“This insight puts us at the forefront of the rapidly changing world of print, and makes us the first point of call for large and small businesses alike when they’re looking for a top-rate service.

“But it’s not just the technology that sets us apart. We have a professional and committed team who do whatever it takes to keep customers happy, even when we’re faced with near-impossible deadlines.”