Datagraphic invests to support hybrid growth

Darryl Danielli
Monday, October 26, 2020

Hybrid mail and critical document management specialist Datagraphic has expanded its enclosing firepower with a new, fully loaded inserter from Böwe Systec.

Butler: This investment gives us more capacity to meet same day demands
Butler: This investment gives us more capacity to meet same day demands

The circa 100-staff business installed the 24,000 envelopes per hour (eph) Fusion Cross in August.

The Fusion system is Böwe Systec’s multipurpose workhorse and is configured to handle can handle a broad range of applications.

The investment was driven by a steep rise in demand for same day letter processing.

“If this year has provided any lessons, it’s that the ‘work from anywhere‘ culture is here to stay. Our clients are now outsourcing more of the documents they would previously have sent to the office printer,” said Datagraphic general manager, Sarah Butler.

“They rely on our same-day Hybrid Mail service to deliver essential communications to their customers, suppliers and employees. This investment gives us more capacity to meet those demands.”

It features 90-second job changeovers, can handle envelope formats from B6+ to B5 at top speed and C4 to B4 at 16,000eph in pack sizes up to 15mm thick, or 1kg in weight.

The company said that that the new machine will join its battery of seven Kern 2500 high-speed inserters in processing the output from its Xerox and Riso print engines.

Just under a year ago it installed a new Apex 128 Mailsorter from Böwe Systec to support its growth strategy and ensure that capacity is available for increasing volumes of same-day document processing.

Butler praised the Datagraphic team for how they had supported clients during the pandemic, adding that while it had presented significant challenges, not least because the company specialises in critical communications where “non-delivery has real consequences”, it has also presented the business with opportunities.

“We’ve been taking each week as it comes and embracing this ‘new-normal’. And people seem to value our pragmatic approach,” she said.

“We’ve won new work, especially in the hybrid mail area, as clients know they can rely on us to send out the same day their urgent communications to customers, employees and suppliers.”

The business operates across two sites, Chesterfield and its main production and technology centre in Rugby.

As well as hybrid mail, it offers secure document processing for a wide range of disciplines from finance, payroll, HR, operations and customer services for a wide range of clients including blue chip brands like Chelsea FC, ITV, Sainsbury’s, Sky and Vodafone.

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