Changes effective as of last week

PrintIQ optimises ops to better support global customers

Alden: Strategy builds a stronger foundation for future growth
Alden: Strategy builds a stronger foundation for future growth

Print MIS developer PrintIQ has created three regional operations groups to give its global customers faster and more focused local market support.

Effective as of last Thursday (1 February), Rachel Davis is now PrintIQ’s general manager for Australia and New Zealand operations, Craig Powell is general manager for North American operations, and Chris Pack is general manager of United Kingdom operations.

“This regional structure ensures we not only implement standard operating processes, but we also enable greater autonomy and flexibility for our teams to meet specific market and customer needs,” said John Alden, who joined PrintIQ as CEO last April.

“Our geographically focused teams will be able to respond more efficiently and collaborate more effectively to solve their customers’ challenges. This strategy also builds a stronger foundation for future growth for our company.”

Each region will manage the key functions of sales and marketing, technical support, and professional services delivery. PrintIQ’s product management, R&D, and finance teams remain centralised to support all of the regions and general managers.