The group will provide mechanical and electrical support for users of its SP and SPO die-cutters, and electrical support for users of folder-gluers.
It will assign a field service technician on a first-come, first-served basis after customers have called a special emergency number.
Bobst hopes the new service will complement its 24-hour spare parts offering.
It isn't designed to provide the comprehensive support that we offer inside working hours, but we think it will be a big help to those customers with seven-day working, said Neil Jones, Bobsts service manager for the UK and Ireland.
Contact: 07876 919814 (00 44 7876 919814 from Republic of Ireland).
Have your say in the Printweek Poll
Related stories
"Hands-on" service
Bobst launches consulting service
Latest comments
"Gosh! That’s a huge debt - especially HMRC! It’s a shock that HMRC allowed such an amount to be accumulated."
"Whatever happened to the good old fashioned cash job! At least the banks didn't take 2-3% of each sale. After 30 odd transactions that £100 quid you had has gone."
"It's amazing what can be found on the "web" nowadays!"
Up next...
Replacement 'will be operational later this year'
Walstead makes decision on Bicester 64pp
'Ridiculous decision'
Unite “prepared to fight” on proposed DS Smith site closure
Also helps mitigate volatile energy prices
