Earlier this month, one printer told PrintWeek how it had been hit with a series of payment demands for a poor-quality, photocopied report, even though it had never submitted a purchase order (PrintWeek, 9 August).
Another printer, based on the south coast, this week told PrintWeek it had been in dispute with Berger since last October over the same report, Reinventing Quality Management.
The printer eventually went to the OFT, to avoid time-consuming and costly legal action, according to its financial director, who described the situation as infuriating.
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"Gosh! That’s a huge debt - especially HMRC! It’s a shock that HMRC allowed such an amount to be accumulated."
"Whatever happened to the good old fashioned cash job! At least the banks didn't take 2-3% of each sale. After 30 odd transactions that £100 quid you had has gone."
"It's amazing what can be found on the "web" nowadays!"
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