A letter has been sent out to ODC from the law firm setting out the franchisees' allegations of breach of contract, which include a lack of operational support and a low level of marketing and technical assistance.
The letter alleges that the return that franchisees get, in exchange for the monthly management fees they pay ODC, is unsatisfactory.
A spokesman for ODC said: "As this matter is in the hands of our solicitors, we are unable to comment at this stage."
102 franchisees plan ODC claim
Some 102 franchisees at Kall Kwik and Prontaprint have appointed franchise law specialists Field Fisher Waterhouse (FFW) in a potential group claim against their franchisor On Demand Communications (ODC).
