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The judges looked for exceptional examples of training schemes and the benefits they brought, including details of pre-training, how the scheme was designed and implemented and the results

The government has reversed its decision to make ID Cards compulsory for all 200,000 UK airside workers this year, raising doubts over the future of the controversial scheme.

Digital technology is an enabler of new applications. This award covers the use of digital technology throughout the supply chain, rather than just in print, although use of any sort of digital print...

Companies were invited to show their dedication to meeting customer requirements. The judges looked at how customer service activities enhanced client relationships and the impact that this had on the...

Jo Francis tracks down the solutions to your technical troubles

This award is for improved company performance through the adoption of lean techniques. Entrants were encouraged to show the involvement of staff at all levels and demonstrate tangible benefits

The judges examined business performance and profitability at the shortlisted companies. However, while the facts and figures in reports and accounts are undoubtedly important, the judges also wanted...

This award is about consistently high performance in smaller organisations. The judges wanted to see evidence of strong leadership and vision, training, operational efficiency and innovation as well...

The internet, email and other electronic resources can cut costs and turnaround times and improve performance. Entrants needed to show the aims of their e-strategy, how it was implemented and what was...

For this award, the judges were looking for evidence of a proactive policy to reduce the environmental impact from within larger businesses. Entrants were asked to state environmental objectives and...

The judges asked for evidence that business has been improved and benefited by developing and engaging staff. This award covers single projects with a specific aim, and ongoing strategies and people...

For this award, the judges were looking for evidence of a proactive policy to reduce the environmental impact from within smaller businesses. Entrants were asked to state environmental objectives and...

This award recognises companies that have achieved a significant boost in financial performance, while also looking at their approach to solving problems and the potential for lasting improvement

Individuals with a passion to build profitable print businesses are the lifeblood of the industry. Winners of this award have shown that they have passion, commitment and courage