Ofcom

Ofcom has given Royal Mail a slap on the wrist for jumping the gun on potential changes to the Universal Service Obligation.

Ofcom has opened an investigation today (23 May) into Royal Mail’s compliance with its regulatory obligations for 2024/25, following the postal operator’s publication of its annual delivery...

Royal Mail has responded to Ofcom’s proposals for reform of the Universal Postal Service and has pushed back on what it described as “over specified” delivery targets.

Ofcom has confirmed its proposed changes to Royal Mail’s Universal Service Obligation including a reduced Second Class service, a relaxation of delivery targets, and a revamped bulk mail access...

Ofcom has fined Royal Mail £10.5m for failing to meet its First and Second Class delivery targets in the 2023/24 financial year.

A reduced Second Class postal service appears increasingly likely as Ofcom reports on its progress in reviewing potential reform of Royal Mail’s Universal Service Obligation.

Industry bosses have until 3 April to respond to Ofcom’s proposals for reform of the Royal Mail’s Universal Service Obligation – while publishers’ association the PPA has already warned about the...