Sales in the six months to 30 September fell 4.6% to 59.5m while operating profit prior to exceptionals and goodwill write-offs fell 33% to 3m. Exceptional costs of 830,000 included a 340,000 bad debt caused by clients going into receivership.
The group also cited increased competition from facilities management companies and the loss of two substantial commercial contracts to a French competitor among its woes.
Wyndeham has won a number of new contracts in its magazine division, which makes up 64% of turnover. Sales in this area grew 7.6% to 38.1m, but direct mail sales fell 20.6% to 5.4m and the commercial arm was down almost 10% at 16m.
Pre-tax profit slumped by 36% to 1.9m. The group maintained its interim dividend so it finished with a retained loss of 46,000.
After facing City analysts for the first time in his new role, group managing director Paul Utting said: A number of one-off issues affected the commercial business but there were a number of positives as well.
Weve made huge investment in capital equipment, computerisation and good people.
Utting is establishing a central sales and marketing team to maximise opportunities to cross-sell.
Wyndehams share price rose 6.4p to 98.9p on the news. The 52-week high is 156p.
Wyndeham chief executive Bryan Bedson has paid tribute to Albert Gait, the former managing director of Grimsby-based Albert Gait, who died last week.
Wyndeham bought the firm in 1992 and Bedson said that Gait, whose funeral took place yesterday (26 November), was a very close friend and will be sorely missed by all. Gaits great grandfather set up the eponymous business in 1860.
Story by Jo Francis
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"Gosh! That’s a huge debt - especially HMRC! It’s a shock that HMRC allowed such an amount to be accumulated."
"Whatever happened to the good old fashioned cash job! At least the banks didn't take 2-3% of each sale. After 30 odd transactions that £100 quid you had has gone."
"It's amazing what can be found on the "web" nowadays!"
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