Under the arrangement Edotech will expand its provision of personalised, colour print and electronic billing and presentment.
The seven-year deal replaces the original five-year deal signed in May 2000 when Edotech was formed as an MBO of Barclays in-house document business.
Edotech provides some Barclays customers with quarterly financial status documents, which at the moment are monochrome and highly customised.
Barclays is expanding the service to hundreds of thousands of clients and looking at switching to full colour, said Edotech commercial director James Shand.
Theyre useful for up-selling and cross selling and lend themselves to colour, he said. The challenge is getting a baseline so we can prove the benefit of any service.
It has two-colour technologies available either using its high-speed Scitex kit or Xerox DocuColors depending on the volumes involved.
Story by Barney Cox
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