Royal Mail: will quality of service be restored?

Royal Mail ballot underway at last

The ballot of CWU members working at Royal Mail has opened today, almost a month after it was suspended due to a “culture of imposition” at the postal operator.

Headley: "It’s very important to me that the business carries on very successfully"

Go Inspire CEO Patrick Headley to retire

Go Inspire Group CEO Patrick Headley is stepping down after 30 years at the company.

The report found that annual expenditure on door drops has remained virtually flat

Door drop volume and spend remain stable

The Data & Marketing Association (DMA UK) and JICMail’s latest research on the door drop industry has found that volumes and spend remained stable “despite a largely unpredictable year for businesses...

Several major UK businesses fell victim to the cyber attack

Adare SEC hit by cyber attack

Integrated communications provider Adare SEC was one of several major UK businesses to fall victim to a large cyber attack earlier this month.

Paragon praised the emergency services for their response. Image: Leicestershire Fire & Rescue

Huge fire wipes out Paragon site

A huge fire at Paragon’s inbound mail site in Leicester has effectively destroyed much of the facility.

CMCS team: firm has many long-serving members of staff

CMCS celebrates quarter century in business

Critical Mail Continuity Services (CMCS) is celebrating 25 years in business.

The study involved collaboration with several measurement partners

JICMail releases results of new mail attention study

JICMail, the joint industry currency for ad mail, has revealed the findings from a major year-long study that has highlighted the amount of attention consumers give to mail.

Royal Mail: CWU wants agreed set of actions

CWU meets with Royal Mail over ballot hiatus

Representatives from the CWU have held two meetings with Royal Mail management this week, but there’s still no further news on the impasse between the two parties.

Royal Mail tops most read again in May

It’s a hat-trick at the top of our monthly most read articles list as the latest update in the ongoing saga between Royal Mail and the CWU attracted the most clicks in May, ahead of a series of...

Mail engagement and effectiveness are on the up

Mail engagement and effectiveness grew in Q1

JICMail, the joint industry currency for ad mail, has released its data for Q1 2023, which revealed that a greater proportion of mail was engaged with than at any point in the previous year.