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Big increase in Royal Mail complaints

Compensation payments made by Royal Mail jumped by nearly 50% to £26.2m in 2022-23 according to a new report from Ofcom.

Brown Knight and Truscott confirms BLP takeover

Brown Knight and Truscott Holdings (BKT) has expanded into the North East with the acquisition of BLP (Northern).

Firm went into liquidation with a total deficiency of more than £150k

Leafleting boss barred over BBL

The boss of a door drop leafleting firm has been handed a lengthy ban for abusing taxpayer-backed business support during the pandemic.

Royal Mail: last posting dates and TikTok deal

Royal Mail has issued last posting dates for Christmas that should allow time for much more last minute business than last year.

Kirk-Rudy's Firejet 4C offers UK printers game-changing opportunity

AMS Mailing Systems has hailed the latest version of Kirk-Rudy's Memjet-powered Firejet 4C all-in-one colour inkjet printing system, which received its show debut last week, as a “game-changer”.

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Ricoh premieres 2024 flagship high-speed inkjet

Ricoh has unveiled a new flagship high-speed inkjet line that it said offered a 50% productivity boost on its predecessor.

Seidenberg: Royal Mail has "unrivalled scale"

Royal Mail boss: top priority is improving quality

Royal Mail is “transforming into a parcels business, whilst also delivering letters” according to the parent group’s new boss, who has also pledged to deliver a successful Christmas for customers.

Royal Mail fined, takes action to restore quality of service

Royal Mail should view its £5.6m fine for failing to meet delivery targets as “a wake-up call”, according to Ofcom.

JICMail launches Discovery 3.0 and highlights best practice cases

JICMail, the joint industry currency for ad mail, launched the latest update to its Discovery tool while users shared ways they use the data at a breakfast event held in London yesterday (1 November).

Chouhan: if we’re busy, then it means others are busy too

CMS to install fourth CMC paper wrap machine

Central Mailing Services (CMS) has invested close to £1m on its fourth CMC paper wrap machine to boost its capacity and capabilities.