The rise of online data collection is both an opportunity and a potential pitfall to businesses looking to harness online information to drive print and online marketing.
Speaking at a conference examining the use of on and offline data organised by direct marketing company Howard Hunt, David Reed – editor of Data Strategy magazine – warned companies of a move towards transparency in data management regulation.
He said that the European Commission may revisit the 2002 Privacy and Electronic Communications Regulations, which could lead to a clampdown on how companies are allowed to use data.
Darron Gregory, of Howard Hunt's data arm Celerity, said the potential revisiting of the rules came as customers' attitudes to data use was changing.
"Customers now expect info to be used to talk to them in the right way," he said. "People want to be given relevant information. The data debate is coming to the fore."