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Why Lord Sugar needs to sweeten his behaviour

Someone is not performing to an acceptable standard. They are for the chop and it’s down to you to administer the coup de grâce. Is this your Lord Sugar moment? Do you point the finger of doom with a theatrical flourish and, without compunction, utter the famous words, “you’re fired”?

Make time for more flexible personnel

Flexibility is great, right? Fantastic if you’re trying out yoga. But only up to a point. It would be a bad thing if you were so bendy you tied yourself up in knots. While conversely, complete inflexibility, is unlikely to get you very far. Unless of course the A&E department is a painfully long journey away from where you put your back out while Bikram bending.

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