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Q&A: Amy Chambers, managing director, Label Apeel

This year marks a full decade in the printing industry for Amy. She joined Label Apeel in 2010 as sales manager, and quickly progressed up the ladder to managing director at the Leicester-based business, which she is justifiably proud about.

Help your staff step up and take charge

When print was simpler, more muscular industry, stepping up to management from the printroom rarely caused an issue. Indeed, part of the role usually entailed staying in that print room: the majority of print businesses were – and still are – too small to have a manager stuck in a distant office all day.

Why Lord Sugar needs to sweeten his behaviour

Someone is not performing to an acceptable standard. They are for the chop and it’s down to you to administer the coup de grâce. Is this your Lord Sugar moment? Do you point the finger of doom with a theatrical flourish and, without compunction, utter the famous words, “you’re fired”?

Q&A: Jonathan Kunac-Tabinor, Carbon Colour

Jonathan is Carbon Colour’s guru when it comes to sales, estimating, and existing client support. He has worked in the printing industry for 23 years, and when not immersed in the world of digital print enjoys cooking, walking, and (particularly this season, we assume) supporting Southampton FC. His major passions, though, are aircraft modelling and military history.

Make time for more flexible personnel

Flexibility is great, right? Fantastic if you’re trying out yoga. But only up to a point. It would be a bad thing if you were so bendy you tied yourself up in knots. While conversely, complete inflexibility, is unlikely to get you very far. Unless of course the A&E department is a painfully long journey away from where you put your back out while Bikram bending.

Q&A: Ben Manning, production director, Rapidity

Ben is slightly older than London-based Rapidity, which celebrates its 30th anniversary this month. Unsurprisingly given his family connections to the industry, he has also been “working in the print” since he left school.

Interview: ‘Complicated and difficult is our bread and butter’

In January 2012, Rob Kelly left the cosseted surroundings of St Ives, where he was the group’s marketing director, to go it alone as a marketing consultant. However, just six months later he returned to print proper with an MBO at London-based display specialist Displayways with Peter Sheldrick.

‘It’s all about return on investment’

Earlier this month, The Printing Charity, in partnership with Ricoh, took the opportunity presented by its annual luncheon to organise a roundtable discussion on how the industry can prepare for growth following the political and economic challenges of 2016.

Interview: ‘Always build your business around what clients want’

Taking on one failed print business and converting it into a £38m-turnover firm that you then sell to a US corporate could be considered lucky. If you then go on to do it a second time, and make an even bigger success of it, then, frankly you could be forgiven for thinking you’re print’s answer to King Midas.

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