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Coping with your worst nightmare

Those images on Monday 28 December were horrifying, and remain unforgettable. Like most people, Chris Milner had been tuning into TV news channels over the Christmas period, gripped with cold fascination as the rising waters of flood-hit Britain made news headlines across the UK.

Why Lord Sugar needs to sweeten his behaviour

Someone is not performing to an acceptable standard. They are for the chop and it’s down to you to administer the coup de grâce. Is this your Lord Sugar moment? Do you point the finger of doom with a theatrical flourish and, without compunction, utter the famous words, “you’re fired”?

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