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‘Make the customer experience as valuable as possible’

There aren’t many print industry user group events where the roster of keynote speakers include a fashion wunderkind from Miami and costume designers from Cirque du Soleil.

Can AR outgrow its gimmicky image?

Long touted as the next big thing and a major opportunity for print to boot, augmented reality (AR) has hit the headlines again in recent weeks.

Prevent web piracy with preparation

Last week’s ransomware attack that forced the NHS to cancel operations and affected organisations as diverse as FedEx, Renault and the Russian interior ministry may have been unprecedented in scale, but it was by no means rare.

EFI sets sights on global MIS takeover

It’s probably safe to assume that $790m (£515m)-turnover US company EFI has been after another UK MIS scalp for some time. Since acquiring compatriot Printcafe in 2003, itself a keen consolidator in the market in prior years, California-headquartered EFI has bought a further 13 MIS companies, in the US, Australia, Brazil, Germany, France and the Netherlands. It acquire the UK’s Technique three years ago, and has now swooped for Shuttleworth.

Printers must learn to go with Flow

Earlier this month Amazon launched an app update that has been described as a major threat to traditional retailers. However, not everyone is running scared as the opportunities may be significant.

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