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Buyers have been slow to pick up on digital’s image problem

While printers have had to face up to many challenges over the past few years, consumer trust hasn’t been one of them.

Have print’s customer service capabilities been put on hold?

Got an issue with your phone contract? Attempting to purchase Glastonbury tickets? Or, just maybe, opting for a new supplier for your latest print job? There is a very good chance you will have to put up with some interminable hold music.

Could new charity regulations increase use of direct mail?

There is likely to be change ahead for printers that produce charity mailings after the government agreed to create a new register, the Fundraising Preference Service, to which members of the public could subscribe to opt out of all charity contact.

Celebrating an exceptional career

It seems as if Steve Wehrle was destined to work for the Radio Times. His father worked for the corporation at various outposts, and his mother was a BBC secretary.

The sorry tale of Global MP comes to an ignominious end

On 30 September 2013, an announcement popped into PrintWeek’s inbox. It said: “St Ives Direct Bradford sold to Cogent B2B.”

Acquisitions, investments, in solvencies: PrintWeek's review of the year

The year started and ended with consolidation in the web offset sector, but in the intervening 12 months, print had much to cheer about

The smaller events, closer to home, still need our support

While the industry continues its long road to recovery, only the most optimistic would claim that UK print is back to full health.

Print & digital media will coexist for many years to come

The recent release of ABC figures regarding net circulation of magazines between July and December 2011 painted a dark picture for the print industry. The bloodbath across men's lifestyle magazines, which saw Loaded numbers fall 30% to 34,505 over the past year shocked publishers and printers alike, but the total circulation numbers elsewhere reveal that this doom and gloom outlook is somewhat superficial.

Will the digital drive make post-press Drupa's unsung star?

As another major print show rolls around, the industry is busy assessing exactly what this year's Drupa will be focused on. While no individual theme has emerged as a stand-out leader, there is a feeling that one trend in particular will continue: the increase in digital products at the expense of litho.

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