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How can print ensure the next generation is well trained?

All industries need to maintain a steady flow of new entrants, progressing through training to more skilled positions. But it can be hard to ensure, and particularly so when the ability to attract top-quality trainees is stymied by an unfair negative portrayal of said industry.

Is it true that print’s customers can’t get no satisfaction?

Customer service in print has been placed under the spotlight over the past few weeks, with recently released research suggesting that service in the industry is below par.

How do the two main parties match up on election pledges?

While a coalition government is a highly likely outcome of the 7 May election, it will be led by one or other of the two big players. So, what are they offering?

Statement improves business support but lacks real reform

Much like the curate’s egg, George Osborne’s final Autumn Statement of this parliament contained good and bad news in fairly equal measure.

EAT overtime ruling may open door for more onerous regs

Earlier this month the Employment Appeal Tribunal (EAT) ruled under the Working Time Regulations 1998 (WTR) that compulsory overtime should be factored in when firms calculate the amount of holiday pay employees are entitled to.

A very different industry has emerged from the downturn

It has been six years coming, but the UK economy has finally surpassed its pre-recession peak. That it is the last of the G8 to do so bar Italy, which is still 9% below its 2008 maximum and headed into its third recession, illustrates how protracted the recovery has been; nevertheless, for the past year our economic future has been looking progressively brighter.

Improving outlook tempts printers to re-equip and diversify

Positivity is in the air. Unemployment is at a four-year low, the economy is beginning to gain traction (the Office for Budget Responsibility expects economic growth to reach 2.4% this year) and with it there appears to be an uplift in business confidence.

DM sector up in arms over postcode file access proposals

It is the most up-to-date and comprehensive database of its kind in the UK, holding details of more than 29m business and residential addresses, and for many it is invaluable. Few in the direct marketing industry would dispute this, which is where consensus all but ends on Royal Mail's Postcode Address File (PAF).

Lack of clarity confuses argument over zero-hours contracts

The row over the so called zero-hours contract (ZHC) has gained traction in recent weeks, not least thanks to a survey published by Unite on 8 September, ahead of the TUC Congress in Bournemouth last week.

Businesses turn to social forums for fresh opportunities

There's a revolution going on in the land of print, and it involves no ink on paper at all. Despite a slow start, the printing industry is now embracing social media with gusto, especially when it comes to buying and selling kit.

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