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Festive wish list: All I want for Christmas is...

Sick of receiving the same old same-old from your nearest and dearest? Then why not take advantage of PrintWeek's seasonal gift guide. Simply print out this feature, put a big ring around the item you desire and leave it lying around the house so that your loved one picks up on the subtle hint...

Direct Mail: Followers of the data god

Converts to the data services doctrine know it can be profitable, but to avoid spending years in the wilderness, you need to keep the faith, says Jon Severs

Business Inspection: Integration is the key to lean

Putting lean techniques at the heart of your business is essential if sustained benefits are to be reaped and continuous improvements made, discovers Jon Severs

Hedge your bets: pin paper prices down

As paper price rises continue to wreak havoc in the industry, Helen Morris asks if negotiating a fixed price could pay off in the long term

Technology Report: Finishing line is on the move

With the latest developments in digital print, finishing has moved into the mainstream, says Jo Francis

Business Inspection: Colour champions box clever

ISO 12647 is about more than just box ticking, says Jon Severs. Rather it provides a framework for improving and maintaining both production and business processes

Training: Blurring the role

Bringing in business is not just the job of the sales team. Printers whose customer services staff are not versed in the technique of the up-sell are missing a trick. Jon Severs explains a dark art

Census printing: The mother of all mailshots

Not every printer would pitch to knock out 30m personalised mailings. But, if you're tempted to, Jon Severs discovers the Herculean effort involved

Accreditations: Green blindness

Has the recession and proliferation of accredited firms led to the costs of eco-badges outweighing the benefits, asks Helen Morris

Green buildings: the heat is on

Pressure to cut carbon is leading printers to improve their premises' performance, finds Jon Severs

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