Gemini group managing director and CEO Steve Cropper has seen the benefits of investing in both technology and people during 2017, and is hoping printers can stop fighting over price and forge a more collaborative approach in the future.
What’s at the top of your Christmas wish list this year?
Have the fun come back into the printing industry – at the right price.
What trend do you think 2017 will be remembered for?
The smart phone getting even smarter – and the opportunities this gives printers to link digital and print.
What do you think will represent the single biggest opportunity for printers in 2018 and why?
The renaissance of understanding how powerful print and paper is for effective communication – even young people are stating that they love the tactile experience of quality print.
What do you think will represent the single biggest threat for printers in 2018 and why?
The Brexit effect for the unknown impact on sales growth and costs.
What’s the one thing that the industry should do more of, or do better, in 2018?
Less battle ground and price fighting – a more collaborative approach to protect the overall standards and yields.
What was your biggest disappointment in 2017?
Having to work during my honeymoon.
What was your highlight of 2017?
Significant business award wins recognising the skills and efforts of all the Gemini colleagues along with the installation of our new ten-colour Heidelberg 105XL Speedmaster.
What are your hopes for 2018?
To maintain consistent investment in the team, the plant and customer centric skills.
What was the best piece of advice you have ever been given?
Two ears – one mouth, and use them in those proportions.
What was the most important thing that you learnt in 2017?
The advantages of balancing the genders and ages throughout the team.
What if anything will you do differently in 2018?
Increasing my focus on listening to what the clients want to achieve, ideas from our suppliers and input from my colleagues.
What’s your favourite Christmas cracker joke?
Q: What did Cinderella say when her photos didn’t arrive
A: One day my prints will come!
What was the best Christmas present you ever received?
Not suitable for publishing!
Are you making any New Year's resolutions? If so, what?
Remember there are only 24 hours in a day and some of those are for sleeping and relaxing (and playing rugby!).