New year predictions: Jon Marsh, CFH Docmail


CFH Docmail's commercial director Jon Marsh hopes for more of the same for his company in the Brexit uncertainty of 2018.

What’s at the top of your Christmas wish list this year?

The kids are growing up fast, so family time during the week off will be great. 

What trend (business or technology) do you think 2017 will be remembered for?

The increasingly odd events in world politics seemed to be a trend. 

What do you think will represent the single biggest opportunity for printers in 2018 and why?

In our arena continuous colour inkjet appears to be the hot topic.  

What do you think will represent the single biggest threat for printers in 2018 and why?

Brexit – uncertainty stops people spending money. 

What’s the one thing that the industry should do more of, or do better, in 2018?

Promote multichannel communications. Print and mail has a huge role to play in this approach.

What was your biggest disappointment in 2017?

That it’s the last year of my 40s. 

What was your highlight of 2017?

Fantastic level of new business wins. 

What are your hopes for 2018?

“Step and repeat”. 

What was the best piece of advice you have ever been given?

The Henry Ford quote: “Whether you think you can or think you can’t, you’re right.” 

What was the most important thing that you learnt in 2017?

The industry isn’t broken, there are plenty of opportunities out there if your service is relevant.

What if anything will you do differently in 2018?

We’ll be doing more of the same. 

What’s your favourite Christmas cracker joke?

I haven’t heard a memorable one yet. 

What was the best Christmas present you ever received?

I got a saxophone four years ago and still love it. Baker Street, anyone? 

Are you making any New Year's resolutions? If so, what?

No point waiting until January to make a change.

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