60 seconds with Palmers Print

Jo Francis
Monday, January 12, 2015

Palmers Print is a family company established in 1977 and now run by brothers Michael and Peter Healey. The firm stopped manufacturing in 2011 to concentrate solely on print management, although it still makes its own proofs and plates.

Where are you based?

Palmers Print is based in Bury St Edmunds, Suffolk. A beautiful part of the country but within a convenient distance of London where the majority of our clients are based

How many staff do you have?

There are two of us at present

What does your firm do?

Mostly high-quality B2 litho work. We also handle a fair bit of short-run digital work and large-format display material

What’s your typical customer?

Graphic designers and marketing agencies/departments as well as end users. Our clients demand top quality work, need their supplier to take care of every little detail for them and usually “want it yesterday”

Which areas do you serve?

Most of our clients are based in the South East, but we often handle distribution on their behalf and will be sending print all over the world

What’s your USP?

The attention to detail we give to every job we do, we treat every one of them as though it were for ourselves

What’s your company’s mission statement?

‘We make buying print easy’

What equipment do you run?

All our proofing and pre-press work is done in-house using Epson and Screen equipment

What’s been your proudest achievement in the past few years?

Client retention. We have been working with some of our customers for 20 years, so we must be doing something right

What’s your team’s favourite biscuit?

Bourbons, but there aren’t many biscuits that last very long in our office

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